Please email the Neighborhood Advisory Council at 1summitcreeknac@gmail.com if you cannot find an answer to your question. To order closing documents, please use, Order Closing Documents - Sentry HOA Management Company
Effective April 25, 2026, homeowners should discontinue making HOA assessment payments to Truist Bank.
***UPDATE***
Coupon books have been mailed, and homeowners should have received them by now. Unfortunately, the May 2026 coupon was not included in the coupon book.
Please be assured that there are several options available to make your May 2026 payment.
To pay online, please log into your homeowner portal and use the 16-digit account number listed on your coupon book. This account number is needed to properly identify and apply your payment.
If you prefer to mail your payment, please include your 16-digit account number on your check to ensure the payment is credited to the correct account.
Payments may be mailed to: Payment Processing Center, PO Box 30437, Tampa, FL 33630
Electronic Communication: CommunityCare@SentryMgt.com or Maryland@SentryMgt.com
Phone: 1-800-932-6636 or 410-721-7171 (please follow the prompts to speak with a rep)
In person: 2200 Defense Hwy #405, Crofton, MD 21114 (appointments are highly recommended)
If you submitted your May 2026 payment to Truist Bank after April 24, 2026, please allow time for the payment to be processed and posted to your homeowner account. If you do not see your May payment credited to your account by May 31, 2026, please submit a request through the homeowner portal so our team can assist with researching and reconciling your account.
To help expedite the review, please include the following information with your request:
Please do not submit duplicate payments unless you have confirmed that your original payment was not processed. Duplicate payments may result in a credit balance on your account and may require additional processing time to correct.
To submit a reconciliation request, please log into your homeowner portal at www.sentrymgt.com , select the option to submit a general inquiry or account/billing request, and attach your payment documentation. Once received, our team will review the information and work to have the payment properly researched and credited, if applicable.
We appreciate your patience and cooperation as we work through this matter and ensure homeowner accounts are properly updated.
NOTE: Late fees will be waived for May and June 2026 assessments.
You can use the PGC311 mobile app or pgc311.com to submit requests 24/7. To speak to a live agent, call 3-1-1 Monday through Friday, from 7 a.m. to 7 p.m. If you are outside of the County, please dial 301-883-4748.
You can contact 311 to report abandoned vehicles, repairs needed to the main roads, excessive litter, illegal dumping, etc. Keep in mind, illegal dumping on the trails and in the specific courts is private property and you must put a request in the owners' portal. For instance, if you notice illegal dumping on the main strip of Summit Creek Drive, Stuart Lane, or Quiet Brook Lane you should call 311. If you notice illegal dumping or excessive litter in the townhouse court of Quiet Brook Lane, you should put a request in Buildium (owners' portal) to have the issue addressed.
See Fire Safety Law of Prince George’s County (Subtitle 11) - Sec. 11-268 and Tip Sheet.
In Maryland, Homeowners’ Associations (HOAs) are regulated by the Maryland Homeowners Association Act found in Title 11b of the Maryland Code. This act applies to residential developments with common areas run by members. However, it does not apply to condominiums, cooperative housing corporations, or any development that is not for residential purposes. HOAs in Maryland must be set up as corporations, most choose to be nonprofit, and must follow State Nonprofit Law. There is also the Homeowners Association Act that provides more specific regulations regarding the management of HOAs.
Maryland House Bill 107 mandates community associations to conduct reserve studies and update them every five years, aiming to enhance financial planning and maintenance for common areas.
Key Provisions of the Bill
Reserve Study Requirement: The bill requires cooperative housing corporations, condominiums, and homeowners associations (HOAs) to conduct a reserve study to assess the funds needed for future repairs and replacements of common elements. This study must be updated every five years.
Statewide Applicability: Initially applicable only to Montgomery and Prince George's Counties, the bill expands these requirements statewide, ensuring that all community associations adhere to the same standards.
Funding Requirements: Associations must attain the recommended annual reserve funding level within three fiscal years following the initial study. They are also empowered to increase assessments to meet these funding requirements, overriding any bylaws that may limit such increases.
Public Accessibility: The results of the reserve studies must be made available for inspection by any unit owner, promoting transparency within the community.
The purpose of the Commission on Common Ownership Communities (CCOC) is to ensure the proper establishment and operation of homeowners’ associations, condominium associations and cooperative housing units. Additionally, the Commission is to promote public awareness and association membership understanding of the rights and obligations of living in a common ownership community. This Commission is also responsible for assisting and overseeing the development of coordinated community and government policies, programs and services which support these communities.
The CCOC convenes to discuss issues affecting homeowners’ associations, cooperatives, and condominium associations, including relevant legislation and available community resources.
These monthly virtual meetings are hosted in partnership with Prince George’s County Office of Community Relations (OCR). Advance registration is required.
The Board of Directors are volunteer positions and thus, not always available. This is one of the reasons why a management company may be hired and thus should be contacted for any question or concern you may have in relation to the association and/or its operations and common elements. Please use the Owner's Portal for communication. Correspondence received will be forwarded to the Board as appropriate and may become a part of the owner's file.
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